Five Ways Pricing Software Gets Sales in the Game

Five Ways Pricing Software Gets Sales in the Game

Pricing Technology can be a highly valued tool for sales. The traditional core objective of pricing technology was centred on the identification of margin leakage. The typical process was the pricing team operated the software, and then provided sales with insights. Put another way; the software served as a business intelligence support system and required considerable human intervention. From the salesperson’s vantage point, the pricing software was on the sideline.Today, pricing technology is no longer on the sideline, “it’s in the game.” Modern pricing technology has taken on innovative approaches not just to assist pricing practitioners but to operationalize the sales community.Let’s look at five instances of how pricing technology can be a highly valued tool for sales.

The need for speed :

Timing is everything when securing a deal. Anyone who negotiates for a living knows that time kills deals.According to Forrester Research, 50 percent of deals are won by the vendor that responds first. If negotiations drag out, and response time lags, it usually means a deal is going to fall apart.Analytics can now be embedded into easy-to-use workflows for efficient quote creation. Sales can use pricing software to understand pricing options within established thresholds which improves the likelihood of an auto-approval or accelerates manual approval on their quote. Faster than ever before, sales can respond to the customer and beat their competition.

The (lowest) price is (not) right:

Confidence breeds success, especially in sales. Yet, many sales professionals find themselves embroiled in competitive deals they feel they can only win by cutting price to the floor. The adoption of pricing software can help salespeople avoid this trap.Thanks to advanced price science that leverages machine learning and artificial intelligence, today’s pricing software can proactively recommend optimal target prices down to the line item level of detail.These recommendations are supported by data-driven insights that establish confidence in the price recommendation as “winnable.” With just one click, a salesperson can see the price recommendation and the supporting information to then confidently proceed with more effective negotiation. The harmful “race-to-the-floor” is thus eliminated when building quotes and managing long-term agreements.

How to Improve Win Rates Without Sacrificing Margin

You improve win rates while protecting margin by treating them as a balance, not a tradeoff. Instead of discounting to win, use win-probability and willingness-to-pay guidance to find the highest price the deal will still close at, and give reps the evidence to defend it. Chasing win rate through discounts alone erodes the margin the win was meant to earn.

The instinct under pressure is to cut price, because a lower number feels like a better chance of closing. The problem is the math. As an illustration, take a $100,000 deal at a 10% deal margin, so it earns $10,000 of profit. A 5% discount drops revenue by $5,000, but the cost does not move, so profit falls to $5,000. The concession made to win the deal erased half the profit, which is why McKinsey has long noted how sharply small price moves swing profit.

The three approaches to a competitive deal produce very different results:

Approach Effect on win rate Effect on margin
Discount to win Higher in the short term Erodes, often sharply
Hold list price, no guidance Lower on competitive deals Protected, but deals are lost
Win-probability and WTP guidance Improves on winnable deals Protected, by conceding only where needed

The way to get both is to know how winnable a deal is at each price. Win-probability models, drawn from your history of won and lost deals, show whether it closes at the target price or only near the floor. A few inputs drive that read:

  • Win and loss history. The prices at which similar deals actually closed set a realistic range.
  • Willingness to pay. An estimate of what this customer will accept shows how much room there is above the floor.
  • Competitive signals. Where the deal sits against alternatives tells the rep how hard to hold.

Much of this is customer segmentation. When the data shows a segment paying below what similar customers accept, you can raise price there and still win, because the guidance makes the increase defensible to the buyer and internally. That is the core of value-based pricing, and it is where win rate and margin stop competing.

Discipline is the catch. Simon-Kucher's Global Pricing Study 2025 found companies realize less than half of their intended price increases on average, primarily through internal execution rather than customer resistance, so guidance only helps if reps trust and use it. Delivered at the quote, win-probability guidance and floor, target, and stretch bands in SmartQuote let a rep hold price where the odds support it and concede only where they must. In Vistaar deployments this pattern is associated with roughly a 1 to 3% improvement in average deal margin, a first-party figure that varies with data quality and adoption.

Make your numbers:

Many salespeople are not incentivised on margin which is somewhat of a paradox when considering corporate financial goals. However, almost all salespeople are compensated for revenue attainment.That said, according to research by American Association of Inside Sales Professionals (AA-ISP), Top Sales World, and the Association of Professional Sales (APS), only 58.4% of U.S. sales reps attain their quota. That mean’s 45% of salespeople don’t make their quota!Fortunately, today’s pricing software can now tightly couple a price change with quota attainment. As the adage goes, knowledge is power! Sales can easily understand how pricing impacts their quota attainment. Put another way; sales can view a pricing solution as a mechanism to improve quota attainment.

Learn and Track the Customer:

Understanding customer behavior is crucial for customer retention and ongoing sales. How can sales stay on top of every customer’s buying behavior, understand any change and still have time to dedicate to new prospects? Luckily, customer buying behavior can be identified in the data and easily flagged for sales.Thanks to machine learning and AI techniques for pattern recognition, pricing technology notifies the salesperson when the customer’s buying behavior changes so that sales can be increasingly proactive. For example, when a customer gets a discount for promised volume, and the volume does not materialize, account managers will receive a noncompliance notification.Also, sales can utilize this real-time information to adapt, serve, and exceed in satisfying their customers which reduces customer attrition.

Steer desired customer behavior:

The use of back-end, off-invoice, customer discounts is a best practice approach to steer desired customer behavior that can generate incremental sales. However, many companies struggle with back-end customer discount programs due to lack of visibility and labor-intensive administration. This commonly causes pricing teams to strategically offer fewer off-invoice discounts that are also artificially simplified to reduce administrative burden.Modern pricing software that integrates pricing processes with back-end customer discounts eliminates these constraints. For example, the commercial team will benefit from visibility to back-end customer discounts when quoting and approving a deal. Otherwise, true deal margin cannot be determined. Additionally, sales and pricing can creatively expand back-end customer discount structures that include more complexity tailored to customer needs. This improves the ability to influence positive customer behavior. Instead of hoping for the best and reacting to the customer, modern pricing software empowers the commercial team to take charge of how their customers benefit from dealsTraditional pricing technology served as primarily a source of business intelligence for pricing practitioners, but lacked clear, measurable pricing actions for sales. Today’s software offers intelligence with a simple, yet effective design that enables optimized price recommendations that salespeople can trust. This shift has turned pricing software into the newest sales MVP.Simplicity is the ultimate sophistication. This philosophy has served as a design driver at Vistaar since inception. We believe that this driving principle is what has moved pricing software from the sideline and into the game for sales.

To know how Vistaar can help your drive profitable sales for you, contact us today.



Frequently Asked Questions

How can I improve win rates while protecting margin?

Treat them as a balance, not a tradeoff. Use win-probability and willingness-to-pay guidance to find the highest price the deal still closes at, and give reps the evidence to defend it. Discounting to win alone erodes the margin the win was meant to earn.

Does discounting improve win rates?

Sometimes in the short term, but at a steep margin cost. A 5% discount on a deal at 10% margin can erase half the profit. Win-probability guidance shows when a discount is genuinely needed to win and when it is not.

What data helps balance win rate and margin?

Win and loss history, willingness-to-pay estimates, competitive signals, and customer segmentation. Together they show how winnable a deal is at each price, so reps hold price where the odds support it and concede only where they must.

Vistaar

As an experienced pricing solutions partner to some of the biggest names in global business, Vistaar offers a range of services to help our customers reach their maximum potential. Talk to us to see how we can help you create a more profitable future.

Share Article on

Vistaar
Vistaar

As an experienced pricing solutions partner to some of the biggest names in global business, Vistaar offers a range of services to help our customers reach their maximum potential. Talk to us to see how we can help you create a more profitable future.

Share Article on

Get in touch

Ready to Scale Pricing Operations?